Be Safe Buying Tickets

We Recommend

If you buy from the sites above:

  • You can be confident that you’re not going to be charged an extortionate or unfair price
  • Tickets purchased are less likely to be invalid or fake, meaning you can be more confident that you will not be turned away

We Say Avoid...

Be Safe Reselling Your Ticket

Sometimes, plans change and you can no longer make an event – that’s okay!

Here’s a quick guide to reselling your tickets in a safe way that protects both you and the person buying your ticket:

  • First, check the service that you bought the ticket from. Some ticket agents will have options for you to put your ticket back on sale safely. They may also let you transfer your ticket to a friend or, in some cases, offer you a refund
  • If you are transferring your ticket, some ticket companies will generate a secure link to your ticket. You can then share this with others in the knowledge that both you, and the person buying your ticket, are protected by the official ticketing company.
  • If it’s not clear how to transfer or resell your ticket, check on the promoter, artist or venue website. If there is no information, contact the venue directly using their contact details
  • If no specific reseller is authorised, you should list your ticket for sale on a face-value resale site like Twickets

Important note: Make sure you are not violating any terms and conditions by reselling your ticket, and ensure you are not breaking the law in your country. In some countries, like France, you can only resell your ticket through a platform specifically authorised by the event organiser. You can find out more about the laws in your country below.

Symbol of a weighing scales.

Check if resale is legal in your country

In some countries it is illegal to purchase or sell resale tickets on unauthorised websites, even at face value. Check if resale is legal in the country that your event is happening in before selling or buying tickets.

Laws in your country

Have your say

Have you had a frustrating experience buying tickets from resellers? Have you felt ripped off?

Let us know your views!

BLEIBEN SIE AUF DEM LAUFENDEN

Möchten Sie die Sicherheit der Fans beim Kauf von Eintrittskarten gewährleisten? Möchten Sie sicherstellen, dass Sie beim Kauf von Eintrittskarten sicher bleiben? Tragen Sie sich noch heute in unsere Mailingliste ein.